- Use the “message pyramid” design to follow up the information perfectly

▍ Feedback Diagnostic Matrix
Feedback Diagnostic Matrix
Note: The X-axis is the initiative and the Y-axis is the sentiment value, with typical feedback distributions annotated
Feedback type parsing
Enthusiastic (8-10 points):
The response time < 10 minutes
The message length > 50 words
Contains more than 2 open-ended questions
Hesitant (5-7 points):
The response interval is 30-60 minutes
Message length 20-50 words
Use neutral emojis
Frigidity (1-4 points):
Response time> 2 hours
The message length < 20 words
Periods are frequently used
▍ Message pyramid model
Three-layer structure analysis
Bedding (40%): Make an emotional connection
Mention shared experiences
Express positive feelings
Information layer (30%): Deliver core content
Be clear about your intentions
Provide specific details
Action layer (30%): Guide the next step
Make clear recommendations
Reserve space for selection
▍Scenario-based script library
Enthusiastic follow-up
Scenario: The other person behaves positively after a date
Script Template:
“Last night’s dinner was enjoyable (foreshadowing) and especially that travel story you told me was very impressive (information). There’s a movie with a similar theme coming out this weekend, do you want to watch it together? (Action)”
Hesitant follow-up
Scenario: The other party replies conservatively
Script Template:
“Thank you for sharing the food recommendation (foreshadowing), I went to try it yesterday and it was really good (information). What other lesser-known restaurants do you like to explore? (Action)”
Cold follow-up
Scenario: The other person responds briefly
Script Template:
“It’s beautiful (foreshadowing) to see the sunset photos from your circle of friends that reminds me of the travel plans (information) mentioned in the last chat. If it’s convenient, can you share more travel experiences? (Action)”
▍Timing guide
Optimal contact time curve
Contact time curve
Note: Indicate the best time to send on weekdays/weekends
Weekday:
Morning: 7:30-8:30 (commuting time)
Lunch break: 12:00-13:00
Evening: 20:00-21:30
Weekend:
Morning: 10:00-11:30
Afternoon: 15:00-17:00
Evening: 19:00-21:00
▍Risk prevention and control system
Red flag identification
No reply 3 times in a row
The response interval continues to be extended
The tone is distinctly cold
Emergency adjustment plan
Scenario: When receiving a cold response
Three-step restoration:
Suspension of contact: Cool for 2-3 days
Reconnect: Send a light thread
Adjust your strategy: Reduce the frequency of contact
▍ Reader self-test tool
“Message Quality” Evaluation Form
Include clear emotional foreshadowing□ Yes □ No
Deliver a clear core message □ yes □ no
Set up a natural guide to action □ Yes □ No
two “yes” indicates that the message structure is complete
“Seize the time” exercise card
Given the scenario:
The other party replied positively on Monday morning
Please fill in:
Best time to follow-up:
Suggested topic direction:
Action Guidance: _
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